Nick gives a thorough overview of Medicare options and explains everything very patiently. He answers all questions, gathers information specifically about you, then gives recommendations. He honors your wishes and follows up with you. If you have an issue with the insurance or have questions about any denials of coverage, he personally follows up and looks into the problem. He helped me with more than one issue with very positive outcomes. His service is outstanding and timely. He returns calls and texts usually within minutes! Every year we review the changes and new offerings. I highly recommend Nick. He is the best!